Refer and earn with the affiliate program

If you build Shopify stores, write about ecommerce, or simply recommend Filemonk to other merchants, the affiliate program pays you for it. You get a referral link, and anyone who installs Filemonk through it is tracked to you.

This runs outside the Filemonk app, in our own affiliate dashboard, so there is nothing to switch on in your admin. For an overview of the program, see the Filemonk affiliate program page.

What you earn

Commission	20% of your referral’s gross subscription revenue, for 24 months
When it ends	After 24 months, or 30 days after the referral uninstalls Filemonk
Payouts	Monthly via PayPal, once your balance reaches $250

Commission runs from your referral’s paid subscription, so a referral who stays on a free plan earns nothing until they upgrade.

Set it up

1. Open the Filemonk affiliate signup page. It shows the Filemonk program and its terms.
2. Fill in your name, email, website or channel and how you’ll promote Filemonk, agree to the terms, and click Join. You’re in straight away; there is no approval step.
3. Set your password from the email we send you, then sign in to the affiliate dashboard.
4. Add your PayPal email if you didn’t when joining, so you can be paid once your balance reaches $250.
5. Copy your referral link from the dashboard.

Use that link whenever you recommend Filemonk. Anyone installing the app on a Shopify store through it is credited to you, and you can follow their progress on the affiliate dashboard.

Check your setup

Open your referral link in a private browsing window. It should take you to Filemonk’s Shopify App Store listing. If it goes anywhere else, copy it again from the dashboard, since a truncated link loses the tracking.

Troubleshooting

A referral installed the app but isn't showing on my dashboard

They probably reached the App Store another way: searching for Filemonk directly, or clicking a different link, breaks the attribution. The install has to come through your referral link. Check the dashboard again after a short delay before assuming it was missed.

My referral is showing but I have no commission

Commission is on paid plans. A referral on the free plan generates nothing until they subscribe, and it accrues from the point they do.

I've earned commission but not been paid

Payouts go out monthly via PayPal once your balance reaches $250. Below that, the balance carries forward. Check your PayPal email is set on the dashboard, since missing details hold a payment even when the threshold is met.

I can't get into the affiliate dashboard

Sign in at affiliates.artossoftware.com with the email you joined with, and use Set or reset your password if you need a new one. If that fails, email support@filemonk.io and we’ll point you the right way.

I joined through Mantle. Do I need to sign up again?

No. The program moved from Mantle to our own affiliate dashboard, and your referrals and earnings came with it. We’ll email you an invite to set a password for the new dashboard. If you haven’t received it, email support@filemonk.io.

Related guides

• Get started with Filemonk, useful for walking a referral through setup.
• Filemonk pricing and plans, since commission depends on the plan they choose.